Video Surveillance Systems and Services

IP Systems designs, installs, and supports video surveillance systems for commercial and public-sector organizations. The installation is only the start. We plan firmware patching, admin ownership, retention, and hardware refresh up front, then support the system through maintenance visits, service calls, and NOC device health monitoring. Hosted video is available when you'd rather not own servers.

Technician installing digital video surveillance cameras in a commercial facility

Our Video Surveillance Services

Design, installation, device health monitoring, hosting, maintenance, and repair for video surveillance systems over their full life.

Video System Installation

Cameras, recorders or VMS, and network work designed around what each camera must show and installed by our certified, trained installation team. We hand over a firmware and account plan with the documentation.

Security Assessments

An obligation-free assessment of your current system: coverage gaps, unsupported hardware, retention settings, and what can be reused. It's the right first step when you've inherited a system nobody documented.

Hosted Video Services

Hosted and managed services (PSaaS) move servers and storage to certified data center partners, reduce capital cost, spread operating expense over the system's life, and deliver software updates as they're released.

NOC Device Health

Probes and an IPS application on your video server check device health and apply cybersecurity controls, sending data outbound over TLS. We're notified of failures and troubleshoot through your maintenance contract.

Managed Support Programs

Two preventative maintenance visits per contract year, priority remote and onsite response, a complete documented history, and pre-recorded training for staff who join after go-live.

Service And Repairs

Troubleshooting for dropping feeds, image-quality problems, and recorder faults, billed time-and-material. Recommended repairs are submitted to you for approval before work begins.

Built to Be Maintained

Surveillance Built to Last Past Handover

Most surveillance problems we're called about aren't installation problems. They're what happens two or three years later: firmware never applied, the one trained admin gone, drives near failure, retention quietly shorter than policy. IPS designs video systems with that in mind. We plan patching, admin ownership, and refresh: recording servers at 4 to 6 years, cameras at 7 to 10. Then, through Support Programs and our NOC, we keep it on track.

Digital surveillance cameras covering a commercial facility
The IP Systems Difference

Why Choose IP Systems?

A video system is a multi-year commitment. We plan for all of it, not just the install.

Since 1998

IPS has designed, installed, and supported security systems for businesses and public agencies since 1998.

Lifecycle Planning

We plan firmware, VMS versions, and hardware refresh from the start, not after something breaks.

Device Health Alerts

Our NOC flags failing cameras and servers with nearly immediate notifications, then we troubleshoot.

Documented History

Every visit and resolved issue is recorded, so your next facilities manager isn't starting from zero.

Meet The IP Systems Team

The people who install your video system and keep it current.

Portrait of Rob Jackson, CEO of IP Systems

Rob Jackson

CEO

Rob Jackson serves as CEO of IP Systems, leading the company's mission to safeguard the assets of commercial and public-sector organizations across the country. With deep experience in the security systems integration industry, Rob has guided IP Systems since its founding in 1998, steering its growth from a regional installer into a comprehensive provider of video, access control, fire, and communication solutions. He is instrumental in shaping the company's strategic direction, including its integration into the SafeEdge Solutions group of security integrators. Rob is committed to the company's core values of honesty, integrity, and reliability, ensuring that every client receives customized, scalable security solutions backed by responsive, accountable service and long-term partnership.

Portrait of Eric Schmidt, CFO of IP Systems

Eric Schmidt

CFO

Eric Schmidt serves as Chief Financial Officer of IP Systems, overseeing the company's financial strategy and ensuring sustainable growth as the organization expands its managed services and technology offerings. Eric plays a critical role in supporting IP Systems' commitment to reliability and accountability, ensuring resources are allocated effectively to deliver high-quality security solutions to clients across healthcare, government, education, banking, and other regulated industries. His financial oversight enables IP Systems to continue investing in advanced technologies, including Network Operations Center support and predictive maintenance capabilities, while maintaining the ethical business practices that have defined the company since 1998.

Portrait of Marty Borer, VP of Operations at IP Systems

Marty Borer

VP, Operations

Marty Borer serves as Vice President of Operations at IP Systems, overseeing the day-to-day execution of security-system design, installation, and support services for clients nationwide. He plays a vital role in ensuring that projects are delivered with consistency and excellence, aligning with the company's standardized processes and commitment to distinctive customer service. Marty's operational expertise supports IP Systems' ability to scale solutions for organizations ranging from small retail facilities to large, complex public-sector and commercial sites. He works closely with technical teams to maintain high standards of quality, reliability, and responsiveness, helping clients feel confident in the security infrastructure protecting their most valuable assets.

Portrait of Ken Probola, Director of Operations at IP Systems

Ken Probola

Director, Operations

Ken Probola serves as Director of Operations at IP Systems, supporting the company's efforts to deliver dependable, high-quality security solutions across industries such as healthcare, education, banking, and government. He helps coordinate the teams responsible for system assessment, installation, and ongoing support, ensuring projects are completed efficiently and to the highest standards. Ken's focus on operational excellence and accountability reflects IP Systems' core values, helping the company maintain strong client relationships built on trust and reliability. His contributions support IP Systems' broader mission of protecting client assets through innovative video, access control, fire, and communication technologies.

Frequently Asked Questions

What video surveillance systems and services does IP Systems provide?

We design, install, and support video systems: cameras, recorders or VMS servers, hosted video, and the network pieces that connect them. We work with technology alliances including Axis, Bosch, and Motorola Solutions. After installation we provide service calls, Support Programs, and NOC device health monitoring. We are an integrator and reseller; IPS does not manufacture any products.

How does IP Systems approach a new surveillance system?

Does IP Systems monitor video systems remotely?

Does IP Systems repair surveillance systems?

Why does retention policy matter so much?

Does IP Systems offer ongoing maintenance?

How much does a video surveillance system cost?

Can video surveillance integrate with other security systems?

Questions About Your Current System?

Tell us what you run today and what worries you about it. We'll talk through options.

Plan Your Video Surveillance System

Tell us about your facility, your current system, and what's prompting the change. A security specialist will follow up to talk through next steps.

Request a Consultation

To talk it through now, call us at (330) 963-0064. You can also send us a quick email at salesteam@ipsystems.tech.